Home | Press | Terms | Contact

 

 

Buying and Selling Recruitment Businesses

Just by reading RecruitmentTrainingNews.com, you are already way ahead of many of your industry peers in that you are investing in self-development. However, we'd like to suggest there's one area of training that hardly anyone takes time to invest in - buying & selling recruitment businesses. It might seem so far in the future that it's not worth thinking about but according to leading M&A expert Graham Palferey-Smith that's a short-sighted view as many of the best deals are planned years in advance and so we asked him to dispel the M&A myth and tell us exactly how it's done.

Mergers & Acquisitions (M&A) is an area beset by myth and legend. Particularly it would appear, in the recruitment and staffing markets - known to some by the ugly although accurate generic term 'Human Capital Services' (HCS). M&A can be perceived as akin to practising the black arts as the jargon, the amounts of money involved (or believed to be involved) and some of the players in it add up to create the image of a strange nether world.

The good news is that I am going to explore this world and try to explain M&A relative to our sector. Hopefully slaughtering some sacred cows along the way. Some people believe for example that building a recruitment business is easy and selling it - for a vast amount - both straightforward and stress-free. Not so I'm afraid. If you are smart enough to be reading this you already know that building the business is hard enough, particularly when markets are as reticent as at present. Selling can be just as tough but is more concentrated. Still, it remains a classic way to garner wealth from your efforts.

So why does it seem complicated? The answer is probably because most people have little or no exposure to it. In fact M&A is very similar to recruitment in basic principles. Finding the right employer for a candidate or filling a vacancy and 'placing' one business with another are actually quite alike. Both demand access to and use of quality information; both require the melding of cultures/personalities and both can be either gloriously beneficial or shudderingly expensive.

Over the course of the next issues of RecruitmentTrainingNews.com I will endeavour to demystify and debunk the M&A area - using experience gained over the last 20 plus years in the sector - whilst giving a brief summary of where the market is at the moment.

You may well wonder what qualifies me to expound on this sector with such confidence. The fact is that over the past several years I have been involved personally in many types of transactions both as a principal, investor and broker. My experience is wide and varied and I'm happy to share.

There have been start-ups, management buy-outs, an initial public offering (IPO or flotation), various sales, purchases and disposals. Plus, sadly, a couple of painful closures. Venture and development capital, private equity, 'angels' and other forms of financing have crossed my desk. This, plus dealing with institutional investors (fund managers, private equity and venture capitalists) and analysts….now that is a nether world!

So what makes people go through the often tortuous process of selling their business or buying another? The simple answer is that like most corporate activities GREED, FEAR and EGO usually feature in the reasoning. Most transactions are in response to one of these stimuli or a combination of them.

Yet despite M&A being part of the natural order, in the 'corporate jungle' things often go wrong. I will deal in a later article with why, for now let me finish by answering the question I am asked most often, "What is the market like?"

At present there are not enough quality businesses for sale although there are a lot of buyers, and willing investors, out there; leading to the slim possibility of prices for the best rising due to competition amongst buyers. As the HCS market place is approximately 50% IT/technology businesses, and this area is seriously over-broked and quite possibly in recession, many buyers are looking elsewhere and public sector offerings are particularly attractive right now. However there are always willing purchasers for both perm and contract operators and most sectors are seeing some activity. Online companies only really raise interest if they have definite revenues and profits.

Currently valuations (more on this exercise in necromancy in my next piece) are on the low side for UK businesses. Recent experience suggests that a range of pre-tax profit multiples of 3x to 5x is about right for most sensible companies whilst higher prices may be paid for those who dominate a vertical niche or operators in markets where critical mass has been reached and genuine barriers to entry exist.

The process of demystifying the M&A field should be a two-way process so please contact me if there are any particular issues you would like to see addressed in future articles.

Graham Palfery-Smith runs gjps.net ltd.( www.gjps.net ) , a M&A brokerage specialising in the HCS sector

http://www.professional-recruiter.co.uk/archiveitem.asp?id=12829

 

 

Press Release

http://recruitmenttraining.co.uk/comingsoon.htm22 March 2005

(l to r) Ewen Macintosh, Graham Palfery-Smith of Robert Walters, and Ian Bowler.

Best in the business

Nottingham Business School is celebrating after winning a ‘College of the Year' accolade
from one of the UK's leading accounting publications. The hard work of staff was rewarded when PQ
Magazine singled the Business School out as the PQ Professional Accounting College of the Year.
An independent panel assessed the entries, with the judgment based on a number of criteria including professionalism, student support and programme delivery. Nottingham Business School won against
stiff competition, with nearly 1,000 colleges able to compete. This is the first time that a CIPFA (Chartered Institute of Public Finance and Accounting) provider has received the award, which covers all the professional accounting and finance bodies in the UK. This latest success follows hot on the heels of The Student Union Student Advice Centre (SAC) has been rewarded for its excellent service. The SAC has been given the Quality Mark from the Community Legal Service (CLS), a major government initiative. It shows that the SAC is committed to providing an excellent service and means that students who need advice can rely on receiving quality assured assistance. The Quality Mark was applied for through Inclusive Quality Project, an organisation set up to help small independent advice centres achieve the award.
Regular assessments will be carried out to ensure the SAC continues to work to the required standards.
The SAC is an independent, impartial advice agency that offers advice and representation on a wide range of subjects including housing, debt and studies. It has also successfully represented clients at County Court hearings on various issues. Advice Services Manager Stefan Thomas said: “We've always known that we provide a quality service to our clients, but it's great that this has now been confirmed by an independent body. The Quality Mark may also give us an advantage when applying for funding.”
Nottingham Business School lecturer Graham Ball's triumph in gaining the UK CIPFA Lecturer of the Year title. This award was given by Reed Accountancy in conjunction with CIPFA's national student forum. Graham commented: “It's been a very successful year for the Business School and for our CIPFA team in particular. The PQ award meant we were up against some of the biggest commercial accountancy trainers in the country so it's a great achievement to be recognised at this level. It obviously underlines the commitment and dedication our staff have in delivering the CIPFA training programmes.” The team received their accolade from Ewen Macintosh - aka Keith from The Office - at the PQ Magazine Awards. Best in the business Picture: (l to r) Ewen Macintosh, Graham Palfery-Smith of Robert Walters, and Ian Bowler.

 

 

 

 

 

 

 

http://72.14.207.104/search?q=cache:AjyYo5DpIEYJ:www.grant-thornton.co.uk/pages/services-corporate_finance-featured_sectors-support_services/%24FILE/grant%2Bthornton%2Boptions%2Brecruitment%2Barticle%2Bmar%2B05.pdf+Graham+Palfery-Smith&hl=en&gl=uk&ct=clnk&cd=12

  25/06/2003

Betting your bottom dollar - The chips may be down in the current economic climate, but that hasn’t stopped a flurry of management buyout activity in the recruitment sector.

Click Here to read more......

   
Press Release 25/06/2003
   

McCall reveals all - Recruitment to recruitment company McCall has revealed the identity of the outside investor which backed its management buyout earlier this month.

Click Here to read more......

   
Press Release 25/06/2003
   

Welsh firm Acorn Recruitment has acquired Bristol-based recruitment company JL Personnel for an undisclosed sum.

Click Here to read more......

 
Press Release 19/09/2002
   

Political Pushovers - Why can’t we comprehend the economic power we wield, and why do we appear such pushovers for politicians and bureaucrats?
We seem to roll over passively and let our rulers, not tickle our tummies, but kick us in the guts! We are like turkeys voting for Christmas to come round weekly. Though at least we get a vote here, which of course we don’t get with the European Commission.

Click Here to read more......

   
 

THE ONLINE RESOURCE FOR THE GROWING BUSINESS

YOU'RE IN CHARGE: You the director - His pay packet's bigger than mine!

April 2002

By Graham Palfery-Smith

Transparency over pay policies is about to become law. So sort yours out.

Graham Palfery-Smith's first big deal was the acquisition of a 66-person recruitment business. He got a good price and was chuffed with the deal. Only when he started digging around did he discover that all 66 people were on different pay schemes. “I soon realised why we'd got a good price,” smiles the former chief executive of HW Group (after that first chastening experience, he went on to build a successful quoted recruitment business, partly through acquisition). “All the staff were on a different pay scheme personally negotiated with their employer. Within a year, only about six of them were left; it was the only way to sort it out.”

Extreme perhaps, but Palfery-Smith's early, chastening experiences point to the potential nightmare of running a company without “equalised” pay structures. We all know the story: X employee comes in expecting a certain salary (and perks); in order to attract him, you go along with his demands; a few months later, incumbent Y employee comes banging on your door asking why so-and-so is paid more than they are for doing the same job?

All of this is about to become even thornier under proposals in a proposed employment bill. The bill is currently being passed through parliament. It will bring employee questionnaires in line with previous equal pay legislation. Employees will have the right to ask an employer if they are receiving equal remuneration to that of a named colleague. Much like sex discrimination documentation it will also make it easier for individuals to request key information when deciding to go ahead in taking an equal pay complaint to tribunal.

Other cases reinforce the point. Last year, share analyst Julie Bower was awarded £1.4m in compensation for sex discrimination. A tribunal agreed that the bonus she'd received was not the market rate for a share analyst. And her manager was accused of “picking a figure” from the air as part of a deliberate plan to drive her out.

In another recent case, a camerawoman complained after discovering that her male counterparts earned significantly more for carrying out the same job with the same skills. Agreeing a significant salary increase and an appropriate level of back pay, her employers put the discrepancy down to a recent company merger – when salary bands across the division had not been re-assessed.

“This case highlights the need for all firms to take a good, hard look at their pay system to check they are rewarding all staff fairly,” says Julie Mellor, chair of the Equal Opportunities Commission. “Where performance-related pay systems are concerned, there's an implicit tendency to discriminate against women,” says John Phillpot at the Chartered Institute of Personnel and Development. In a sales environment, for example, a man might appear to be pursuing his goals more aggressively than a female colleague when in fact they're both meeting the same targets.

Employment lawyer Nicola Dandridge says transparency is a step towards breaking down some of the pay taboos: “The more discretion in the pay system, the more discrimination.”

Litigation or no litigation, scattergun pay schemes aren't a good idea. “People talk, even if you try to sanction it,” says Palfery-Smith. “Secretaries will chat to secretaries, salesmen will gossip to salesmen. Remuneration is a big issue in sales-led organisations, in particular, and it can create huge cultural problems.

“Pay schemes become a major issue in acquisitions,” he continues. “It's a particular problem at the top end of organisations. An incoming MD from one company might be paid £150,000 while an incumbent is only paid £70,000. The worst thing you can do in that situation is avoid the issue. Always deal with it as part of the contract negotiations. Under law, you can't drop a salary after the deal is done.

“How do you deal with such issues? You say, ‘this is the way we pay our people. Take it or leave it'. Even if you're paying someone less than they previously earned, you can always tailor the package to make it acceptable.

“One piece of advice: if you do have to make a major adjustment upwards on someone's salary, do it slowly. If you pay it in one big lump, it will hit the multiple that you paid for that business.

“You want to be able to describe your pay structure in one sentence,” says Palfery-Smith. “For example, ‘we pay basic + X commission scheme and we don't offer company cars.'”

“Finally, a word of advice for sellers of businesses. Make sure your books are clean. Any sensible purchaser will look at your pay schemes. The last thing you want is purchasers asking awkward questions.”

Graham Palfery-Smith runs gjps.net, a specialist M&A consultancy. Tel 01689 854654

 

 

 

 

 

 

© 2002 gjps.net ltd